Privacy Policy

1. Who we are

This website is operated by Exp-Arc Limited ("Exp|Arc", "we", "us"), a company registered in England & Wales (company no. 16980239), registered office 167–169 Great Portland Street, 5th Floor, London W1W 5PF. We are the data controller for personal data collected through this site. You can contact us at info@exparc.co.uk.

2. What we collect

When you make an enquiry we may collect your name, email address, phone number, property postcode and any details you provide about your project. We may also collect limited technical data such as your device and browser type, and analytics data about how you use the site.

3. How we use it

We use your data to respond to your enquiry, provide quotes and services, manage our relationship with you, and improve our website. We rely on your consent, our legitimate interests in running our business, and where relevant the steps necessary to enter into a contract with you.

4. Sharing

We do not sell your data. We may share it with trusted service providers who help us operate (for example, email, hosting and customer-management tools), and with authorities where required by law. Any providers act on our instructions and under appropriate safeguards.

5. Retention

We keep personal data only as long as necessary for the purposes above, or as required by law, after which it is securely deleted.

6. Your rights

Under UK GDPR you have the right to access, correct, delete or restrict processing of your data, to object to processing, and to data portability. To exercise any of these, email info@exparc.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO).

7. Cookies

We use cookies as described in our Cookie Policy Cookie settings.

8. Changes

We may update this policy from time to time. The latest version will always be published on this page.